Department: Finance & Operations
Location: Fairlawn, Ohio


The Sales Admin Specialist is dedicated to supporting the global sales team function through pre/post-sales activities, quotations, as well as the management of simple and complex orders. This person will be a key point of contact to sales department, customers and several internal departments to help drive growth.

Essential Job Functions

·        Responsible for providing pre- and post-sales support to the global sales team.

·        Prepare quotations and proposals for the sales organization

·        Analyzing quotes and opportunities generated by the sales representatives to ensure smooth order processing, invoicing, delivery of license to customer and account management.

·        Interact and communicate directly with sales reps, partners, end customers, and internal departments to ensure smooth sales processing

·        Enters orders received from customer and channel partner into ERP system(Salesforce & Netsuite)

·        Communicate with the sales team, channel partners, and customers on the status of orders.

·        Work closely with Finance, Legal, and Operations department to ensure that all orders are meeting compliance requirements

·        Collections

·        May be assigned to execute other initiatives within the Sales Administration department


·        2 + years of direct experience in a Sales Administrative/Operations role

·        Previous ERP and CRM experience (advantage to SalesForce and Netsuite)

·        Strong interpersonal skills with the ability to work independently and within a team environment

·        Strong attention to detail 

·        Successful track-record of working with cross-functional teams

·        Strong communication skills, both written and verbal

·        A professional demeanor at all times both with all internal and external customers

·        Demonstrated proficiency with Microsoft Office: Outlook, Word, PowerPoint, Excel (intermediate Excel)