To contact Tufin Support

All customers receive access to the Tufin User and Partner Portal which streamlines communications for support, technical and marketing resources and managing support tickets.

To submit a support request, manage your support ticket, request access or request to become a partner.

Tufin User & Partner Portal Login

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Call Us

USA (toll-free): +1-877-270-7711

Standard Support

Business Hours
Monday through Friday 9:00am – 6:00pm
Call handling, troubleshooting and problem resolution* during business days

Premium Support

Round-the-clock call handling, troubleshooting and problem resolution*

*As specified in the Tufin Service-Level Agreement (SLA)

Tufin Knowledge Center

The Tufin Knowledge Center is an open portal for technical documentation such as Release Notes, User Guides, Technical Notes, Developers Guides and What’s New …? and other technical information on product installation and operation.

Visit the Tufin Knowledge Center


Terms & Conditions

Read Tufin’s Maintenance & Support General Terms and Conditions.

View Terms & Conditions


Report a Vulnerability

We love hearing about ways we can improve the security of our products. Our commitment to delivering secure, quality software for our customers is aided by our researcher community – so thanks in advance!

Report Here