Support
Tufin offers several levels of Technical Support by courteous and responsive experts.
To contact Tufin Support
All customers receive access to the Tufin User and Partner Portal which streamlines communications for support, technical and marketing resources and managing support tickets.
To submit a support request, manage your support ticket, request access or request to become a partner.
Call Us
USA (toll-free): +1-877-270-7711
International:
+33-975-183-218
+49-893-704-0089
+44-203-608-6931
+61-284-172-927
Standard Support
Business Hours
Monday through Friday 9:00am – 6:00pm
Call handling, troubleshooting and problem resolution* during business days
Premium Support
24/7
Round-the-clock call handling, troubleshooting and problem resolution*
*As specified in the Tufin Service-Level Agreement (SLA)
Tufin Knowledge Center
The Tufin Knowledge Center is an open portal for technical documentation such as Release Notes, User Guides, Technical Notes, Developers Guides and What’s New …? and other technical information on product installation and operation.
Terms & Conditions
Read Tufin’s Maintenance & Support General Terms and Conditions.
Report a Vulnerability
We love hearing about ways we can improve the security of our products. Our commitment to delivering secure, quality software for our customers is aided by our researcher community – so thanks in advance!