All customers receive access to the Tufin User and Partner Portal which streamlines communications for support, technical and marketing resources and managing support tickets.
To submit a support request, manage your support ticket, request access or request to become a partner.
USA (toll-free): +1-877-270-7711
Monday through Friday 9:00am – 6:00pm
Call handling, troubleshooting and problem resolution* during business days
Round-the-clock call handling, troubleshooting and problem resolution*
*As specified in the Tufin Service-Level Agreement (SLA)
The Tufin Knowledge Center is an open portal for technical documentation such as Release Notes, User Guides, Technical Notes, Developers Guides and What’s New …? and other technical information on product installation and operation.
Read Tufin’s Maintenance & Support General Terms and Conditions.
We love hearing about ways we can improve the security of our products. Our commitment to delivering secure, quality software for our customers is aided by our researcher community – so thanks in advance!