Americas Sales • Fairlawn, Ohio


The Sales Admin Specialist is dedicated to supporting the global sales team function through pre/post-sales activities, quotations, as well as the management of simple and complex orders. This person will be a key point of contact to sales department, customers and several internal departments to help drive growth.

Essential Job Functions

  • Responsible for providing pre- and post-sales support to the global sales team.
  • Prepare quotations and proposals for the sales organization
  • Analyzing quotes and opportunities generated by the sales representatives to ensure smooth order processing, invoicing, delivery of license to customer and account management.
  • Interact and communicate directly with sales reps, partners, end customers, and internal departments to ensure smooth sales processing
  • Enters orders received from customer and channel partner into ERP system(Salesforce & Netsuite)
  • Communicate with the sales team, channel partners, and customers on the status of orders.
  • Work closely with Finance, Legal, and Operations department to ensure that all orders are meeting compliance requirements
  • Collections
  • May be assigned to execute other initiatives within the Sales Administration department

Location: Fairlawn, OH 


  • 2 + years of direct experience in a Sales Administrative/Operations role
  • Previous ERP and CRM experience (advantage to SalesForce and Netsuite)
  • Strong interpersonal skills with the ability to work independently and within a team environment
  • Strong attention to detail 
  • Successful track-record of working with cross-functional teams
  • Strong communication skills, both written and verbal
  • A professional demeanor at all times both with all internal and external customers
  • Demonstrated proficiency with Microsoft Office: Outlook, Word, PowerPoint, Excel (intermediate Excel)