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European Telecom Giant Scales Managed Security Service with Tufin

Download the case study, and learn how Tufin helped a leading European telecom provider scale its Managed Security Services platform serving 86 enterprise customers — achieving 100% end-to-end policy automation across Fortinet, Cisco ACI, and VMware NSX in a single MSSP-ready model.

“Our managed customers’ networks were growing faster than our ability to keep them secure. Manual processes had become the ceiling on our entire MSS business, and that ceiling was getting lower every quarter.”

Platform Manager, Managed Security Services
Leading European Telecom Provider

The Challenge: Manual Processes Capping MSS Growth and Customer Network Sprawl

Unmanageable Network Growth: Managed customers’ networks were expanding rapidly into cloud and SD-WAN environments, outpacing the provider’s ability to keep them secure.

Manual Change Processes: Manual workflows had become a hard ceiling on MSS platform growth, blocking new customer onboarding without proportional headcount increases.

Fragmented Multi-Vendor Visibility: Lack of centralised, real-time visibility across Fortinet, ACI, and NSX environments made continuous compliance and policy hygiene unsustainable.

The Results: Full Policy Automation and a Validated MSS Profitability Model

100% End-to-End Policy Automation: Full lifecycle automation deployed across Fortinet, Cisco ACI, and VMware NSX, eliminating manual effort and accelerating change delivery at scale.

Scalable MSS Onboarding and Improved Margins: Removed operational bottlenecks enabled rapid customer growth, boosted platform profitability, and unlocked capacity for new services — validated through formal TEI analysis.

Continuous Compliance and Reduced Risk: Always-on NIS2 and GDPR reporting with full traceability, plus proactive identification and remediation of risky and unused rules before deployment.

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