サービスデリバリーパートナーになるために
Service Delivery Partner Requirements

- Complete Tufin technical training and pass the required exam(s)
- Attend a hands-on training session at Tufin (Tel Aviv, Israel OR Akron, Ohio)
- Topics include Deployment Methodology, High Availability, Distributed Architecture, Device Client Troubleshooting, Revision Processing, Topology, USP, Zones, Performance Troubleshooting, Syslog Troubleshooting, Dynamic Assignment, Skip Step Conditions, and Design/Provisioning
- Complete lab exercises using Tufin deployment practices consisting of setup and troubleshooting TOS in a lab environment
- Accompany a Tufin professional services engineer (PSE) on at least one (1) customer implementation engagement
- Be accompanied (and supported) by a Tufin PSE on a partner-led implementation
Upon completion of Tufin Service Delivery Partner training, certified engineers will be able to demonstrate competency in designing and implementing a TOS environment including:
- High Availability, Distributed Architecture, Topology, Monitoring Devices and System Performance
- Debugging all device clients, syslog and HA/DA problems
- Revision processing
- Utilizing “Special” PS tools for deployment
- Designing workflows, using SecureChange automation tools, troubleshooting
- Debugging capabilities for ST/SC connectivity and workflow tools
- Understanding of Skip Steps conditions
- Setting Dynamic Assignment conditions
- Excluding devices (i.e. route/switch topology devices) in SecureChange
- Troubleshooting designer, provisioning, and results
- Knowledge transfer to customer
Service Delivery Partner + Requirements

Prerequisite(s): Knowledge of scripting (e.g. Python) and experience in developing customization & integration software, using APIs and SQL
- Complete all Service Delivery Partner requirements
- Attend a four (4) day hands-on training session at Tufin (Tel Aviv, Israel OR Akron, Ohio), focused on customization and scripting
- Accompany a Tufin professional services engineer (PSE) on at least one (1) customer TOS customization engagement (potentially remote, via WebEx)
Upon completion of Tufin Service Delivery + training, certified engineers will display a mastery of Service Delivery capabilities, and be able to demonstrate:
- Building TOS customizations, including custom reports for SecureTrack and SecureChange.
- Scripting capabilities:
- Conditions and automation between workflow steps
- Import and maintain zones and USP
- Imports from external IT service management (ITSM) technologies
メリット
- 専門的なサービスの紹介の機会の提供
- バーチャルベンチへの参加 - Tufinプロフェッショナルサービスの人員を増強し、お客様のご要望とスケジュールを満たすことができるようになります
- Tufinのベストプラクティスへのアクセス
- ロードマップレビューとワークショップ
- PSチームへの独占的なアクセス
- 販売サポートとイネーブルメントのためのレベル2サポートに直接アクセスし、迅速なSLAでサポートを受ける
- 優先的なプロモーション
- Tufinパートナーポータルへのアクセス
- Tufinスクリプト「ツールボックス」へのアクセス(サービスデリバリー+のみ)
指定保守
Tufin 認定サービスパートナーの認定を維持するには、以下の要件を満たし、良好な状態を維持する必要があります。
- 認定されたリソースの数が最低 2 名以上在籍している
- 年に4件以上のエンゲージメントを提供するか、1件のリファレンス/ケーススタディを提供する
- Tufinのメソッドに沿ったサービスの提供
- 顧客アンケート結果として、90%以上がポジティブな状態を維持する
- 年に1回、参考文献・顧客事例を提供する
- Tufinスクリプト「ツールボックス」への貢献(サービスデリバリー+のみ)
- カスタマイズを独立してサポート(サービス提供+のみ)
Contact Tufin
Contact the Tufin Professional Services team to learn more about becoming a Service Delivery Partner.