Department: Americas Sales
Location: Boston Area

Description

The Sales Enablement Manager will be focused on managing the delivery of sales new hire onboarding program and professional development training and tactical sales initiatives to optimize sales performance and efficiency.

The focus of this role is to help our Sales Team gain knowledge, sharpen skills, utilize marketing messaging, leverage tools/technology, and ultimately become more efficient in advancing customers through the buying journey. You will partner with our existing team of trainers and instructional designers who are passionate about learning, development, and design to create valuable learning resources and programs for our Sales team.

Responsibilities:

  • Provide an optimized sales onboarding experience for new team members, accelerating their path to productivity
  • Plan and deliver high quality sales leadership training and practice workshops
  • Develop a customer focused sales and account management playbook, continuously aligning it to salesforce needs, tenure, and productivity
  • Consult with senior leadership to assess and analyze the learning needs of employees based on current and future strategic plans
  • Execute and monitor changes to the salesforce enablement program (practices, mechanisms and tools) in line with lead gen and ongoing account management/prospecting
  • Partner with other business areas (marketing and product) to gather insights and develop narratives/pitches that enable sales team to communicate value to customers
  • Create and host recurring Sales certification programs
  • Onboard new Sales team members, continuing to improve this process
  • Develop and maintain Sales playbooks, one sheets, and other job aides
  • Create and host in-person and online trainings (live, eLearning, webinar)
  • Manage team calendar and scheduling
  • Provide reporting and analysis on team performance
  • Evaluate training needs of the Sales organization and develop proactive and sophisticated learning resources using our existing LMS system and training programs
  • Act as a trusted advisor to our Sales team and work closely with Sales leaders to define and communicate expectations and processes
  • Ensure collaboration among cross-functional teams for the rollout of new marketing assets, understand the asset needs of the Sales team, deliver those assets, and measure their effectiveness to define future content development needs


Location: Boston Office (10 Summer Street, Boston)

Requirements

About You:

  • You have 3+ years in Sales Operations or Enablement supporting a direct B2B sales organization
  • Your writing is out of this world - and you have a keen eye for detail
  • You have a proven ability to deliver both strategic and tactical results from inception to completion
  • Demonstrated ability to establish and manage project priorities and timelines to achieve results
  • You are passionate about sales and coaching
  • Ability to self-start, prioritize, and stay organized in a dynamic work environment
  • Drive consistency and efficiency of process and tools across teams
  • Define and track the right metrics for success
  • Innovative, high energy, entrepreneurial self-starter who has experience taking initiative and owning end to end deliverables in a fast-paced environment
  • You enjoy taking the lead in collaborative work to bring projects to life
  • Ability to analyze and interpret data or are willing to learn
  • Direct experience with Salesforce.com


Gold Stars:

  • You have experience working in a sales environment at a technology company
  • You have 2+ years of direct selling experience
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