The Tufin Knowledge Center is an open portal for technical documentation such as Release Notes, User Guides, Technical Notes, Developers Guides and What’s New …? and other technical information on product installation and operation.

Visit the Tufin Knowledge Center


We love hearing about ways we can improve the security of our products. Our commitment to delivering secure, quality software for our customers is aided by our researcher community - so thanks in advance!



Tufin offers several levels of Technical Support by courteous and responsive experts. All customers receive access to the Tufin User and Partner Portal which streamlines communications for support, technical and marketing resources and managing support tickets.

To Contact Tufin Support

Select what's most convenient for you:


Tufin User & Partner Portal Login

To submit a support request, manage your support ticket, request access or request to become a partner.

Call Us

USA (toll-free):  +1-877-270-7711
+33-975-183-218  |  +49-892-109-4776
+44-203-608-6931  |  +61-284-172-927

Standard Support

Business hours
Monday through Friday 9:00am - 6:00pm
Call handling, troubleshooting and problem resolution* during business days

Premium Support

Round-the-clock call handling, troubleshooting and problem resolution*

*As specified in the Tufin Service-Level Agreement (SLA)


Read Tufin's Maintenance & Support General Terms and Conditions.

View Terms & Conditions


The Technology Services Industry Association (TSIA) is the world’s leading organization dedicated to providing critical business insights and thought leadership to the global technology services industry. Tufin Technologies is a proud member of TSIA's Professional Services and Customer Success & Support disciplines.

TSIA Technology Services Industry Association